Withdraw from the contract (right of withdrawal)

Withdraw from the contract here

You have fourteen days after your order to withdraw, without giving any reason. Fill in this form: we immediately send you an acknowledgement of receipt by email.

Please note. For a downloadable product, the right of withdrawal is lost once downloading begins, where you requested immediate supply and expressly waived that right when ordering (Article L221-28, 13° of the French Consumer Code). If you have not yet downloaded the product, your withdrawal is accepted and you are refunded.

The order number is shown in the email you received after your purchase.

It looks like ARK-2026-0001 and is shown in the email received after your purchase.

Optional: otherwise the acknowledgement is sent to the order address.

Other ways

You can also use the model withdrawal form reproduced at the end of the terms of sale, or write to resiliation@arketips.fr.

A product does not work as expected? The legal guarantee of conformity applies: get in touch.

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